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Frequently Asked Questions
Delivery Timeframe: Typically within 2-14 days depending on product after order confirmation. Please note delivery times may differ dependent on courier and pickup schedules.
Shipping is free to UK mainland on all orders £100 or above. All orders £99 or below charged at Standard £6 UK and Worldwide at £30
*Despite our best efforts, unexpected volume delays with our couriers, or even extreme weather may affect EDT. We will inform you of any changes.
Use the contact us form to reach us with your order number and our customer service team will assist you further.
Go to tracking in the main menu on the home page and enter the order details.
An order confirmation email lets you know we received your order. You will also receive an email containing you order invoice.
You can cancel your order within 30 minutes of your purchase after that you will have to process a refund.
